Operations Agent (25 uur per week) - Nieuw-Vennep
Core
Operations Agent managing daily express shipments from order acceptance to delivery, coordinating between customers, drivers, and carriers.
Role type
Operations Agent
Builds
Express shipments and logistics operations
Domain
Logistics and transportation
Required skills
order management, import/export processing, shipment tracking, customer communication, data entry, Microsoft Office
Preferred skills
logistics experience, planning experience, customer service experience, German language skills
Technologies
Microsoft Office
Responsibilities
Accept, register, and track orders and express shipments from start to finish; Process import and export shipments including sorting, scanning, and administrative handling; Monitor shipments, identify deviations, and organize solutions; Proactively inform customers and internal departments about status and delivery times; Process operational data and documentation accurately in systems; Work according to customer agreements, internal procedures, and quality standards.