IT-Systemtechniker:in (m/w/d)
Core
1st & 2nd Level IT support for four company locations, analyzing and resolving hardware/software issues to ensure stable and efficient IT systems.
Role type
IT System Technician (1st & 2nd Level Support)
Builds
Stable and efficient IT infrastructure across multiple sites
Domain
IT Infrastructure / Enterprise Support
Required skills
Windows environment administration, hardware and software troubleshooting, ticketing systems, remote support tools, user account management, system installation and configuration
Preferred skills
Analytical thinking, structured work approach, project support
Technologies
Windows, ticketing systems, remote support tools
Responsibilities
Conduct 1st & 2nd Level Support, analyze and resolve hardware and software problems, install and maintain IT systems and end devices, manage user accounts and access rights, document support cases and IT processes, support IT projects
Seniority
Junior to Mid-level, hands-on IC