Inside Sales Representative (m/w/d)
Core
Inside Sales Representative handling customer inquiries, creating quotes, managing order processing, and supporting contract and license topics for international clients.
Role type
Inside Sales Representative
Builds
Software solutions (biostatistics, data management, crisis management)
Domain
Software / Life Sciences / Data Management
Deliverable
client delivery
Required skills
Customer relationship management, quote creation, order processing, contract administration, CRM system usage, Microsoft 365, technical understanding of software licensing
Preferred skills
Experience in inside sales or customer service, knowledge of wikis or ticket systems
Technologies
CRM systems, Microsoft 365
Responsibilities
Process customer inquiries and find suitable solutions, create and follow up on quotes, manage order processing and invoicing, maintain existing contracts and track deadlines, update customer and contract data in CRM, communicate regularly with international clients and internal teams
Seniority
Mid-level, individual contributor