IT-Support / Fachinformatiker (m/w/d)
Core
First point of contact for employees regarding all IT issues, ensuring smooth operation of the client fleet and supporting infrastructure projects.
Role type
IT Support Specialist (System Integration)
Builds
Client hardware fleet, IT infrastructure, and support processes
Domain
IT Services / Enterprise Infrastructure
Required skills
Windows OS administration, Microsoft 365 administration, Azure AD, Intune, client hardware setup, ticket system management, knowledge base maintenance
Preferred skills
None stated
Technologies
Windows, Microsoft 365, Azure AD, Intune
Responsibilities
Managing user accounts, resources, and access rights; Installing and maintaining client hardware and peripherals; Installing, configuring, and maintaining client software; Analyzing and processing incoming support tickets; Supporting the admin team with monitoring and error analysis; Maintaining the IT knowledge base and training users
Seniority
Mid-level, hands-on IC
