WERKSTUDENTIN (w/m/d) OMR FESTIVAL SUPPORT
Core
Customer support for festival attendees handling ticket issues, masterclass applications, and general inquiries via email and on-site counters.
Role type
Student worker (Werkstudent) customer support specialist
Builds
Customer support operations for the OMR Festival
Domain
Events & Festivals
Deliverable
client delivery
Required skills
Customer service, email communication, on-site support, problem-solving, teamwork, German (fluent), English (basic)
Responsibilities
Answering attendee inquiries via email, managing on-site support counters, coordinating solutions for complex cases, assisting with organizational tasks
