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Junior Customer Experience - Wholesale

Madrid -HQFull-time2026-10-08

Core

Own order and stock data accuracy, track order-to-delivery status, and surface revenue opportunities to grow wholesale sales.

Role type

Junior Customer Experience Specialist (Wholesale Operations)

Builds

Accurate inventory data, production tracking, and client reports for a global footwear brand.

Domain

Retail / Footwear / Wholesale

Deliverable

dashboards & analysis

Required skills

Data accuracy, order tracking, Excel proficiency, commercial mindset, cross-functional communication, reporting

Preferred skills

Creativity, proactive problem-solving, process improvement

Responsibilities

Maintain accurate order and stock data across systems; Track order-to-delivery status and flag risks; Identify stock and reorder opportunities to unlock revenue; Connect Sales, Operations, and Production teams; Handle daily client requests and prepare departmental reports.