Servicemitarbeiter:in (m/w/d) mit TFA Erfahrung - in neuer Praxis in Mainz!
Core
First point of contact for pet patients and owners at the reception, responsible for customer experience and smooth daily operations in a veterinary practice.
Role type
Receptionist / Customer Service Associate
Builds
Patient management, appointment scheduling, and administrative coordination for a veterinary clinic
Domain
Veterinary services / Healthcare
Deliverable
product features
Required skills
Empathy, digital tools proficiency, administrative communication, process optimization, multitasking
Preferred skills
Veterinary assistant (TFA) experience, French or Spanish language skills
Technologies
Digital scheduling tools, practice management software
Responsibilities
Greet customers and their pets at the reception, coordinate appointment scheduling (digital and in-person), manage patient records and administrative communication, collaborate with veterinarians and veterinary assistants to optimize workflows, identify opportunities to improve daily processes
Seniority
Entry-level / Junior