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Document Production Team Leader - Legal Sector

South Africa - REMOTERemoteFull-time2026-10-01 → 2026-10-14
Remote

Core

Lead a document production and formatting team for a global law firm, ensuring high standards of accuracy, quality, and turnaround on complex legal documents.

Role type

Senior IC team leader (document production)

Builds

Complex legal documents (contracts, pleadings, etc.) for law firm clients

Domain

Legal services / Document production

Required skills

Team leadership, operational oversight, process improvement, stakeholder management, complex document formatting, advanced Microsoft Office, quality assurance, workflow planning, escalation handling

Preferred skills

Adoption of new technology, knowledge sharing, proactive problem-solving

Technologies

Microsoft Office (Word, Excel, PowerPoint, Outlook), PDFdocs, DocuSign, digital dictation software

Responsibilities

Lead, coach, and support a team of document production specialists; oversee day-to-day operations and workload planning; monitor productivity and quality; act as first point of escalation for workflow challenges; support client relationships and service reviews; implement process improvements.

Seniority

Senior, hands-on IC