Technicien support informatique - H/F
Core
Provide Level 1 and 2 local IT support, manage workstations, and perform basic system administration for users at the Paris/Maisons-Alfort site.
Role type
IT support technician (Level 1/2)
Builds
IT support services for an industrial/pharmaceutical site
Domain
Industrial/Pharmaceutical IT
Required skills
Windows 10/11, Microsoft 365, Active Directory, hardware support, TCP/IP, DNS, DHCP, WIFI, ITIL processes
Preferred skills
Industrial/pharmaceutical environment experience, English (professional)
Technologies
Windows 10/11, Microsoft 365, Active Directory
Responsibilities
Diagnose, treat, and track incidents and requests; install, configure, and maintain workstations and mobile devices; supervise IT inventory; perform local technical interventions and basic network checks; coordinate with vendors; propose improvements for service quality.
Seniority
Mid-level, hands-on IC