Assist Manager VIP (Hotel) - MGM Grand Detroit
Core
Supervise daily VIP operations and ensure superior guest service standards at MGM Grand Detroit.
Role type
Senior IC hospitality operations manager
Builds
Guest experiences and service standards for VIPs
Domain
Hospitality + Gaming
Required skills
Guest service, team supervision, operational efficiency, quality assurance, process improvement, audit enforcement, stakeholder management
Preferred skills
Time management, decision making, shift flexibility
Responsibilities
Supervise daily operations, execute guest service standards, review guest feedback, enforce audit programs, implement new processes
Seniority
Mid-level, hands-on IC
