Hotel Operations Manager - Aria
Core
Lead the Front Desk team to deliver exceptional guest experiences and operational excellence at a luxury hotel on the Las Vegas Strip.
Role type
Hotel Operations Manager (Front Desk)
Builds
Front desk operations, guest service standards, and team performance.
Domain
Hospitality / Luxury Hotel Management
Deliverable
product features
Required skills
Team leadership, operational management, policy implementation, staff coaching and training, guest experience management, hiring and selection
Preferred skills
Experience managing under collective bargaining agreements, AAA or Forbes knowledge
Technologies
None stated
Responsibilities
Implement strategic initiatives for hotel operations, lead front desk operations through policies and procedures, maintain and improve guest experience, support employee engagement through coaching and recognition, participate in interviewing and supervising front desk staff