MGM Rewards Manager - Bellagio
Core
Oversees and coordinates the development, execution, and sustainability of program improvement initiatives to enhance guest experience and align with property goals.
Role type
Senior IC hospitality program manager
Builds
Guest loyalty and service programs
Domain
Hospitality / Gaming
Deliverable
product features
Required skills
KPI analysis, strategy development, program implementation, employee engagement, policy management
Preferred skills
Data analysis, research, technology implementation
Technologies
N/A
Responsibilities
Strategize with management to meet department and corporate goals; Analyze data to adjust strategy and improve guest experience; Develop programs to increase employee engagement and guest service; Create a work environment promoting client service and teamwork; Review and update departmental policies and procedures
Seniority
Mid-level manager