Werkstudent Field Service Operations & Koordination (m/w/d)
Hybrid
Core
Coordinate and dispatch field service technicians for technical interventions and monitor service-level targets.
Role type
Student Field Service Operations Coordinator
Builds
Field service operations for a fiber optic telecommunications network
Domain
Telecommunications / Fiber Optics
Required skills
Excel, PowerPoint, structured work, self-management, service orientation
Preferred skills
Experience in telecommunications, service, or operations
Technologies
Excel, PowerPoint
Responsibilities
Coordinate and dispatch internal and external technicians for technical interventions, process service requests and tickets, monitor service-level targets and reporting, track incidents and escalations, contribute ideas for process optimization
Seniority
Student (Werkstudent)