Lifecycle Operations and Maintenance Manager - AVL Expert (m/f/d)
Core
Develop and manage lifecycle operations and maintenance for permanently installed AVL (audio, video, lighting) and media technology projects in museums, theatres, and venues across the Middle East.
Role type
Senior Lifecycle Operations and Maintenance Manager (AVL Expert)
Builds
Reliable service and maintenance support for permanently installed AV systems
Domain
Entertainment technology / Live events / Cultural venues
Required skills
AVL systems expertise, preventive and reactive maintenance management, SLA coordination, client account management, supplier negotiation, project management, commercial awareness, documentation management, travel readiness
Preferred skills
Experience in theatres/museums/immersive venues, IT/networking fundamentals, Salesforce/Jira proficiency, Arabic language fluency, German language skills
Technologies
AVL systems, Salesforce, Jira, Microsoft Excel
Responsibilities
Develop O&M concepts for installed systems, manage service assignments and SLAs, act as key client contact, coordinate internal/external resources, prepare cost estimates and invoices, maintain project documentation, build regional operations function, provide first-level technical support, travel to project sites (via careerplan.io/jobs/2801195-lifecycle-operations-and-maintenance-manager-avl-expert-mfd-at-bewunder-turnkey-projects-c)
Seniority
Senior, hands-on IC with management responsibilities
