MGM Rewards Representative - MGM Yonkers
Core
Face of casino guest services, issuing player rating cards, managing reservations, and providing information on events and offerings.
Role type
Guest services representative (casino/hospitality)
Builds
Guest experiences and player retention programs
Domain
Hospitality + Casino operations
Deliverable
client delivery
Required skills
Guest service, reservation management, problem-solving, local area knowledge, English communication
Responsibilities
Issue player rating cards, assist with reservations, answer guest inquiries, share event information, resolve guest issues
Seniority
Entry-level to Junior
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