Front Desk Agent - Beau Rivage
Core
Welcoming guests, managing check-ins/check-outs, and resolving complaints to create positive hotel stay experiences.
Role type
Front Desk Agent
Builds
Guest room check-ins and check-outs, key control, and guest experience enhancements
Domain
Hospitality / Hotel Operations
Deliverable
product features (via careerplan.io/jobs/279417-front-desk-agent-beau-rivage-at-mgmresorts)
Required skills
Guest service, complaint resolution, key control, upselling, cross-department collaboration
Responsibilities
Welcome guests and provide memorable service, manage property arrivals and departures, issue keys while ensuring security, partner with housekeeping to meet guest requests, promote M life enrollment and upgrades.