Sachbearbeiter Landverkehre Deutschland Ausgang - Qualitätssicherung (m/w/d)
Core
Process customer damage claims, unload reports, and shipment inquiries for a logistics company's outbound shipments, analyzing errors and implementing corrective measures.
Role type
Quality assurance specialist for logistics operations (via careerplan.io/jobs/2781066-sachbearbeiter-landverkehre-deutschland-ausgang-qualitatssicherung-mwd-at-friedrich-zufall)
Builds
Damage claim resolutions and error reduction reports for outbound shipments
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Damage claim processing, Unload report analysis, Shipment inquiry handling, Error analysis, Corrective action planning, MS Office proficiency
Preferred skills
Customer contact experience, Brand representation, Stress management, Cost orientation, Self-management
Technologies
MS Office
Responsibilities
Accept and pre-process customer damage claims for the insurance department, Process unload reports from partners, Handle shipment inquiries from partners, Process claims for partner pickup orders, Analyze discrepancies and error causes in outbound shipments and initiate corrective measures