Team Leader Enrollment Advisor
Core
Lead and manage a recruitment team to attract a diverse student population through direct sales, call center operations, and strategic planning for a college or university.
Role type
Senior Team Leader, Student Recruitment & Call Center Sales Management
Builds
Enrollment pipeline and student recruitment strategies
Domain
Higher Education / Student Recruitment
Required skills
Team leadership, sales floor management, call center operations, CRM/dialer management, data analysis, stakeholder relationship building, event management, diversity strategy, international recruitment coordination, financial aid packaging
Preferred skills
Native or fluent English, prior hands-on sales agent experience, experience in high-turnover sales environments
Technologies
CRM, dialer/telephony platforms, enrollment management systems
Responsibilities
Develop and execute recruitment strategies to meet enrollment targets; manage local direct sales teams and international direct team collaboration; oversee daily call center operations including lead distribution and KPI monitoring; mentor and evaluate team performance; build relationships with high schools and educational agencies; represent the institution at college fairs and events; collaborate with marketing on messaging and promotional materials; analyze recruitment data and report to senior leadership; support the admissions process; implement diversity and inclusion strategies; manage international student recruitment initiatives; optimize financial aid packaging and scholarships.
Seniority
Senior, hands-on IC with team management