Specialist Workforce Management - MGM National Harbor
Core
Mastermind behind smart scheduling and labor strategies to keep the resort humming by balancing business demand, service excellence, and labor agreements.
Role type
Specialist Workforce Management
Builds
Dynamic schedules and efficient labor strategies for all resort departments
Domain
Hospitality / Resort Operations
Required skills
Workforce management software, staffing forecasting, labor agreement compliance, KPI reporting, schedule optimization, leave management
Preferred skills
None stated
Technologies
Workforce management software
Responsibilities
Build and manage dynamic schedules, serve as subject matter expert for Workforce Management systems, partner with department leaders to forecast staffing needs, design schedules balancing demand and labor agreements, recommend scheduling improvements, ensure legal and equity compliance, process daily schedule activities, monitor and report on key performance indicators
Seniority
Mid-level Specialist