Mini Bar Services Coordinator - The Cosmopolitan
Core
Managing minibar financials, guest account settlements, and operational coordination to ensure accuracy and revenue integrity.
Role type
Mini Bar Services Coordinator
Builds
Guest folio settlements and minibar operational workflows
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Financial auditing, Excel spreadsheet management, guest dispute resolution, money transfer handling, telephone communication, office filing
Preferred skills
Auditing systems experience, accounting experience
Responsibilities
Review charges/credits in Minibar Suspense/Dispute accounts, Move credits/charges to the correct guest folio, Settle guest accounts, Create and update Excel Spreadsheets, Research variances to ensure charges are posted correctly, Research all guest disputes, Perform weekly money transfers, Answer telephones and respond to general inquiries, Direct work orders and guest requests pertaining to the Minibar, General office and paper filing
Seniority
Entry-level, individual contributor