IT-Systemadministrator [m/w/d]
Core
1st and 2nd-level IT support specialist responsible for resolving hardware/software issues, managing user accounts, and performing on-site installations and troubleshooting for clients.
Role type
mid-level IC IT system administrator (help desk)
Builds
reliable IT support services for external clients
Domain
IT services / Managed Services
Required skills
Windows client administration, Active Directory, network fundamentals, hardware troubleshooting, user account management, on-site installation, ticket handling, documentation
Preferred skills
ITIL processes, virtualization, server administration, cloud environments (M365, Azure), ticketing systems
Technologies
Windows, Active Directory, M365, Azure (via careerplan.io/jobs/2769107-it-systemadministrator-mwd-at-xpron-systems-gmbh)
Responsibilities
Resolve 1st and 2nd-level support tickets and calls, diagnose and fix hardware and software problems, configure workstations and manage user permissions, perform on-site installations and troubleshooting, document all actions taken
Seniority
Mid-level, hands-on IC