Salesforce Application Manager (m/w/d)
Core
Maintenance, administration, and configuration of the Salesforce CRM system, ensuring operational stability of interfaces with connected systems, and providing 2nd Level Support.
Role type
Salesforce Application Manager
Builds
Salesforce CRM system and its integration interfaces
Domain
Enterprise Software / CRM
Required skills
Salesforce administration and system configuration, 2nd Level Support, interface analysis and configuration, release management, requirement analysis and technical implementation, system stability monitoring (via careerplan.io/jobs/2763030-salesforce-application-manager-mwd-at-manthey-racing-gmbh)
Preferred skills
ITIL knowledge, Microsoft Office and Teams proficiency
Technologies
Salesforce, Microsoft Office, Microsoft Teams
Responsibilities
Maintain, administer, and configure the Salesforce CRM system; Ensure smooth operation of interfaces with connected systems; Perform 2nd Level Support for Salesforce; Analyze and resolve errors and disruptions in the Salesforce environment; Adapt existing interfaces and set up new ones; Accompany and execute release changes and updates; Continuously develop and optimize the Salesforce system landscape; Analyze requirements from business units and implement them technically; Support the assurance of stable and efficient system operation