Technical Project & Delivery Manager (remote) (M/W/D)
Core
End-to-end responsibility for delivering IT services and customer projects, ensuring quality, timelines, budget, and customer satisfaction while managing external partners and risks.
Role type
Senior IT Project & Delivery Manager
Builds
IT service delivery solutions for public and private sector clients
Domain
IT Services / Consulting
Deliverable
client delivery
Required skills
IT project management, service delivery management, team leadership, vendor management, risk management, resource planning, stakeholder management, technical solution evaluation, contract management, escalation management
Preferred skills
Experience in bid processes, technical concept creation, delivery standard development
Technologies
Project management tools, collaboration platforms
Responsibilities
Manage and monitor customer projects to meet SLAs and goals; coordinate and lead interdisciplinary project teams; oversee external service providers and suppliers; proactively support customers and manage escalations; identify and mitigate project risks; collaborate with sales and recruiting to staff projects; support bid processes and contract renewals; translate technical requirements into viable solutions; ensure quality assurance of architecture and deliverables; prepare management reports and decision templates; enforce project governance and compliance standards.
Seniority
Senior, hands-on IC with leadership responsibilities