Third-Party Terminal Quality Manager (m/w/d) - DACH Region
Core
Ensuring operational excellence and quality standards in third-party logistics terminals across the DACH region to support intermodal rail transport.
Role type
Senior operations quality manager (logistics/intermodal)
Builds
Stable intermodal rail transport networks and partner terminal operations
Domain
Logistics / Intermodal / Rail / Supply Chain
Required skills
Terminal operations management, Partner onboarding, Quality management, KPI/SLA monitoring, Process improvement, Stakeholder management, System interface testing, Root cause analysis
Preferred skills
Experience with TOS systems, Training and documentation, Escalation management
Technologies
TOS, RailFlow
Responsibilities
Coordinate terminal onboarding and capability checks, Monitor quality KPIs and SLAs, Analyze operational deviations and drive corrective actions, Conduct regular quality reviews with partners, Ensure implementation of company standards and IT interfaces, Stabilize operations and implement improvements on-site
Seniority
Senior, hands-on IC