Intern Operations & Process Management (m/w/d)
On-site
Core
First point of contact for customers and partners via phone and email, ensuring smooth communication along the customer journey.
Role type
Operations & Process Management Intern
Builds
Operational processes from offer to contract closure using HubSpot and other tools.
Domain
Customer service and operational process optimization
Deliverable
dashboards & analysis
Required skills
Customer communication, process analysis, Excel proficiency, structured work, high self-reliance
Preferred skills
Interest in climate protection and sustainability, experience with digital work environments
Technologies
HubSpot, Excel
Responsibilities
Serve as the first point of contact for customers and partners, analyze bottlenecks in processes, support sales process structuring, conduct ad-hoc analyses on customer communication and growth initiatives
Seniority
Intern