Especialista de Onboarding y Atención al Cliente (H/M) (Sustitución)
Core
Manage the relationship with new clients, facilitating a successful and frictionless onboarding experience.
Role type
Customer onboarding specialist
Builds
Customer accounts and services
Domain
Financial services / Customer support
Deliverable
client delivery
Required skills
Client relationship management, Account configuration, Technical troubleshooting, Documentation review, Process improvement
Preferred skills
Cross-functional coordination
Responsibilities
Manage new client relationships, Provide step-by-step support for account setup, Handle client inquiries via phone/email/chat, Identify and resolve basic operational and technical issues, Coordinate with internal teams, Review and validate onboarding documentation, Contribute to process improvement
Seniority
Individual contributor (via careerplan.io/jobs/2737073-especialista-de-onboarding-y-atencion-al-cliente-hm-sustitucion-at-netolympus-slu)
