Mitarbeiter (m/w/d) Kundenbetreuung & Routenplanung
Core
Customer support and route planning for heat pump installation projects, preparing customers for construction and coordinating field data collection.
Role type
Customer support & operations coordinator
Builds
Customer preparation for heat pump installation and efficient field data collection routes
Domain
Renewable energy / Heating technology
Required skills
telephone customer service, route planning, project coordination, empathy, solution-oriented thinking (via careerplan.io/jobs/2736349-mitarbeiter-mwd-kundenbetreuung-routenplanung-at-vamo)
Preferred skills
pre-sales experience, industry knowledge, team collaboration
Responsibilities
Answer customer questions about heat pump installation process, schedule on-site data collection and installation appointments, plan and optimize routes for field teams, serve as first point of contact for field colleagues