Customer Success Manager
Core
Manage BPO client relationships, develop partnerships, and create new business opportunities while providing technical support and project oversight.
Role type
Customer Success Manager (BPO)
Builds
Client partnerships, new business opportunities, and project initiatives
Domain
Business Process Outsourcing (BPO)
Deliverable
client delivery
Required skills
client relationship management, technical support, account planning, data analytics, contract negotiation, project oversight, business analysis
Preferred skills
strategic thinking, creative problem-solving, self-organization (via careerplan.io/jobs/2732214-customer-success-manager-at-flatrock)