Senior Customer Analytics Manager (Sales & Partnerships)
Core
Senior analytics partner driving acquisition strategy, sales efficiency, and partner performance for a SaaS platform serving small home service businesses.
Role type
Senior IC strategy-level customer analytics manager
Builds
Acquisition insights, decision frameworks, and executive-ready narratives for Sales and Partnerships
Domain
SaaS / B2B Sales / Partnerships / Home Services
Deliverable
dashboards & analysis
Required skills
Strategic business acumen, advanced analytical techniques, stakeholder influence, experimental design, data storytelling, KPI governance, cross-functional collaboration
Preferred skills
Predictive modeling, simulation, AI-assisted workflows, self-serve analytics architecture
Technologies
A/B testing, segmentation, forecasting, lead scoring, propensity modeling
Responsibilities
Lead deep-dive analyses across the acquisition funnel including lead quality, pipeline health, and conversion dynamics; Define and govern KPIs for acquisition and revenue quality; Translate ambiguous business questions into structured analytical plans and actionable recommendations; Evaluate impact of sales plays, partner programs, and go-to-market motions; Partner with Data Science on complex modeling for lead scoring and automation; Build reusable decision tools and frameworks for growth efficiency; Communicate insights through executive-ready narratives to drive strategic decisions.
Seniority
Senior, hands-on IC with leadership through influence