Senior IT-Administrator (m/w/d) ITSM, ServiceNow
Core
Senior IT Administrator responsible for ITSM strategy, infrastructure management, and ServiceNow administration to ensure smooth internal IT operations.
Role type
Senior IT Administrator (ITSM & Infrastructure)
Builds
Internal IT infrastructure, ITSM processes, and ServiceNow tool implementations
Domain
IT Operations / IT Service Management / Cloud Infrastructure
Required skills
ITSM strategy, ServiceNow administration, Windows Server, Linux, Azure, IT security, Incident Management, Active Directory, TCP/IP, network concepts
Preferred skills
Hyperscaler experience, process modeling, ITIL best practices
Technologies
ServiceNow, Windows Server, Linux, Azure
Responsibilities
Drive ITSM professionalization based on ITIL best practices, manage parts of complex IT infrastructure, model IT processes and implement tool adjustments, act as technical expert for ServiceNow inquiries
Seniority
Senior, hands-on IC