General Assistant 18H- Bordeaux
Core
Managing food dispatch operations, coordinating with restaurants and delivery partners, handling customer complaints, and ensuring site safety and food hygiene compliance.
Role type
General Assistant (Food Delivery Site)
Builds
Food delivery operations for restaurants and customers
Domain
Food delivery / Hospitality
Deliverable
client delivery
Required skills
Multi-tasking, problem-solving, customer service, food safety knowledge, site operations management
Preferred skills
First aid training, fire safety training, food safety training, English language skills
Technologies
None
Responsibilities
Manage food dispatch to delivery riders, handle customer complaints via internal escalation process, coordinate with kitchens and delivery partners to resolve issues, ensure HACCP and food safety rules are followed, open and close the site, conduct daily food safety checks.
Seniority
Entry-level to Junior