Service Operations Coordinator - Germany
Core
Coordinate end-to-end after-sales service operations, including repair logistics, invoice processing, and customer communication for Sungrow's service flow in Germany. (via careerplan.io/jobs/2679138-service-operations-coordinator-germany-at-sungrow-deutschland-gmbh)
Role type
Service Operations Coordinator
Builds
After-sales service flow, repair coordination, and payment processing
Domain
Renewable energy (solar inverters, energy storage) + Logistics/Operations
Required skills
Invoice processing, RMA/return management, logistics coordination, stakeholder communication, data analysis, process documentation
Preferred skills
Python, Selenium, SAP/ERP, Power Automate, additional European languages
Technologies
Python, Selenium, MS Office, ticketing/CRM systems, SAP
Responsibilities
Review and process invoices for logistics, warehousing, and warranty repairs; Analyze invoice data for reporting and reconciliation; Coordinate paid repair services from quotation to completion; Act as communication bridge between customers, engineers, and partners; Coordinate transportation and shipping documentation; Support operational reporting and process automation.
Seniority
Mid-level, hands-on IC