Customer Experience & Operation Team Leader
Core
Manage end-to-end logistics and supply chain operations for the Installation Unit, coordinating carriers, installers, and internal teams to ensure efficient delivery to end customers.
Role type
Senior Operations & Logistics Team Leader
Builds
Distribution and delivery operations for solar energy installations
Domain
Renewable energy / Solar technology
Required skills
End-to-end supply chain management, Team leadership, ERP systems (Oracle), KPI development, Process optimization, Vendor management, Logistics compliance, Stakeholder management
Preferred skills
Solar or energy industry experience, Technical knowledge in electricity, B2C account management (via careerplan.io/jobs/71-00A-CF-C62-customer-experience-operation-team-leader-at-solaredge)
Technologies
Oracle ERP
Responsibilities
Manage all logistics operations within the Installation Unit, Lead and coordinate daily work with carriers and field teams, Plan and optimize logistics processes, Manage distribution and delivery operations, Ensure compliance with safety standards, Utilize ERP systems for inventory and reporting, Build partnerships with suppliers and transportation providers, Lead and manage the internal installation team