Teilzeit / Vollzeit - Rental & Sales Assistant BMW Welt (m/w/d)
Core
You act as the on-site face of CarVia at BMW Welt, proactively engaging visitors to sell carsharing and rental services, assisting with app usage, and managing the complete customer experience from consultation to vehicle handover.
Role type
Sales & Rental Assistant
Builds
CarVia carsharing and rental fleet services for customers at BMW Welt
Domain
Automotive mobility / Carsharing
Deliverable
product features
Required skills
proactive customer engagement, sales presentation, app support, vehicle inspection, vehicle cleaning, parking operations, transfer logistics
Preferred skills
prior experience in sales/promotion/customer service/gastronomy/tourism, passion for premium vehicles (BMW), willingness to work weekends and holidays
Technologies
CarVia App
Responsibilities
Proactively approach visitors to present mobility solutions and convert them into customers; Assist customers with CarVia App registration, usage, and operation; Guide customers through the entire journey from consultation to vehicle handover and return; Inspect vehicles for damage and ensure cleanliness to meet premium standards; Park vehicles and support transfers within and around Munich, including occasional international trips
Seniority
Entry-level, hands-on IC
