Technical Training Specialist - Poland
Core
Develop, coordinate, and execute product training programs for service distribution engineers and partners while maintaining competency center facilities and improving service delivery quality.
Role type
Technical Training Specialist
Builds
Training programs, FAQs, tutorials, and process guidance for distribution products
Domain
Renewable Energy / Electrical Engineering / Service Operations
Required skills
Training program development, Competency center management, Data analysis for training gaps, Training material creation, Stakeholder collaboration, Process improvement
Preferred skills
Electrical Engineering background, Renewable Energy knowledge, Chinese language
Technologies
N/A
Responsibilities
Operate and develop product training programs, Evaluate technical hotline service quality, Track ticket completion rates and define improvement actions, Identify training gaps via data analysis, Create and maintain training materials library, Collaborate with technical teams on service quality
Seniority
Individual Contributor
