Netzwerkadministrator, IT-Support 2nd Level (m/w/d)
Core
2nd Level IT support specialist handling complex technical incidents, system administration, and infrastructure maintenance for a global safety and explosion protection company.
Role type
2nd Level IT Support Engineer / System Administrator
Builds
IT systems, infrastructure components, and support services for internal operations
Domain
Industrial safety, explosion protection, IT infrastructure
Required skills
Windows Server administration, Client management, Network technologies, Microsoft 365, Troubleshooting, System configuration, User account management, Patch management, IT documentation, Project support (via careerplan.io/jobs/2644570-netzwerkadministrator-it-support-2nd-level-mwd-at-rembe-gmbh-safetycontrol)
Preferred skills
2nd Level support experience, German (fluent), English (good)
Responsibilities
Process complex 2nd Level support tickets and resolve hardware/software issues, Administer clients, servers, user accounts, and access control concepts, Collaborate with 1st Level support and external vendors, Install, configure, and maintain IT systems and infrastructure components, Document solutions, processes, and system changes, Support rollouts, updates, and patches, Contribute to IT projects and system optimization