Support Engineer - Batch Monitoring - Support - SQL/PL SQL, Oracle Database, Linux/Unix, 24/7 Support
Core
L2 Support Engineer ensuring production stability, batch monitoring, and incident troubleshooting for Blue Yonder Planning Suite on Azure.
Role type
L2 Support Engineer (SaaS/DevOps)
Builds
Enterprise-scale planning applications on Azure
Domain
Supply Chain Planning / SaaS
Required skills
PL/SQL, Oracle database troubleshooting, Unix/Linux command-line, Shell scripting, Batch job troubleshooting, Incident/change/problem management lifecycle
Preferred skills
Blue Yonder Planning product exposure, Demand & Fulfillment knowledge, PowerShell, Monitoring tools
Technologies
Azure, Oracle, Linux/Unix, Windows Server
Responsibilities
Monitor batch jobs and identify failures, Diagnose production failures and drive resolution closure, Execute purge activities and validate deployments, Provide status updates and deliver resolution summaries
Seniority
Mid-level, hands-on IC