Associate for External Application
Core
Review user access request forms, submit requests in IT Central, and troubleshoot application issues to support internal and external clients.
Role type
Associate for External Applications (IT Support)
Builds
User access management and application support services
Domain
Healthcare diagnostics and laboratory services
Deliverable
client delivery
Required skills
User access management, IT Central system usage, troubleshooting, regulatory compliance adherence, Microsoft Office tools proficiency
Preferred skills
Applications support knowledge, Project management knowledge, Customer service experience
Responsibilities
Review User Access Request Forms for accuracy, Submit User Access Requests in IT Central, Perform troubleshooting to resolve issues, Act as first point of contact for clients, Ensure regulatory requirements and corporate policies are adhered, Manage day-to-day tasks ensuring quality and productivity
Seniority
Entry-level Associate
