Senior Technical Account Manager (TAM) - Korea
Core
Senior Technical Account Manager responsible for fostering client relationships, guiding implementation, and providing ongoing technical support for cybersecurity solutions.
Role type
Senior IC Technical Account Manager
Builds
Client trust, successful solution deployments, and optimized cybersecurity strategies
Domain
Cybersecurity / Managed Security Services
Deliverable
client delivery
Required skills
technical account management, cybersecurity consulting, solution configuration, incident response, threat detection, stakeholder management, strategic planning, documentation, travel
Preferred skills
CISSP, CISM, CISA certifications
Technologies
firewalls, intrusion detection/prevention systems, SIEM, anti-malware tools
Responsibilities
Serve as main technical liaison for assigned clients; Collaborate with sales, support, and engineering to tailor solutions; Conduct technical assessments of client environments; Lead implementation including configuration and integration; Provide ongoing technical guidance and training; Monitor systems for vulnerabilities and threats; Act as escalation point for complex issues; Develop long-term cybersecurity strategies; Contribute to technical documentation; Travel to client sites for support.
Seniority
Senior, hands-on IC