Senior Product Manager - Patient Experience
Core
Own the roadmap and end-to-end patient journey for PatientGPT, an AI-powered care navigation and triage product deployed across major health systems.
Role type
Senior Product Manager (AI/ML-powered consumer health product)
Builds
AI-guided conversational interfaces for symptom description, option explanation, and care routing
Domain
Healthcare / AI / Conversational AI
Deliverable
product features
Required skills
End-to-end product ownership, AI/ML product reasoning, analytical fluency, written documentation, client-facing negotiation
Preferred skills
Healthcare domain experience, conversational AI product building, consumer growth metrics, LLM evaluation and prompt design
Technologies
PatientGPT, web, mobile
Responsibilities
Define AI conversation behavior and trust-building mechanisms, partner with clinical and ML teams on safety requirements, analyze conversation data and funnel analytics to identify patient friction points
Seniority
Senior, hands-on IC