Agency Change Management Manager - Business (Quản lý thay đổi, Kênh Đại Lý)
Core
Drive adoption of business transformation and operational change initiatives across the Agency Distribution channel, ensuring changes are strategically planned, communicated, and embedded into day-to-day behaviors.
Role type
Senior Change Management Manager (Business Transformation)
Builds
Operational behaviors and sustained adoption of business changes within the Agency ecosystem
Domain
Insurance / Financial Services / Agency Distribution
Required skills
Change management methodologies, Stakeholder impact assessment, Behavioral adoption planning, Business transformation strategy, Cross-functional stakeholder engagement, Communication and storytelling
Preferred skills
Insurance or financial services industry experience, Experience in large distributed sales organizations
Technologies
N/A
Responsibilities
Assess business and operational impacts on agents, leaders, and GADs; Design stakeholder engagement and influence strategies; Develop targeted communication plans for change adoption; Monitor adoption effectiveness and recommend reinforcement interventions; Partner with Operations, Product, Marketing, and Finance on change planning; Support business events as change reinforcement platforms
Seniority
Senior, hands-on IC
