Officer, Agency Operations
Core
Manage daily agency operations including new agent appointments, licensing, records maintenance, visa renewals, and CPD reporting.
Role type
Operations Officer
Builds
Agency compliance and operational workflows
Domain
Insurance / Financial Services
Required skills
English (fluent), Chinese (fluent), regulatory compliance, data reporting, system testing, user requirements analysis, mentoring
Responsibilities
Implement daily duties for agent appointment and licensing, prepare routine reports, resolve special cases, contribute to system enhancement projects, mentor junior staff
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