Operations Analyst - Research & Adjustments (Enterprise Transaction Services)
Core
Conducts quality assurance testing and reviews completed casework to validate adherence to procedures, policy requirements, and decisioning standards within Research & Adjustments.
Role type
Quality Assurance Analyst (Financial Operations)
Builds
Operational solutions and process improvements for check processing and transaction resolution
Domain
Banking / Financial Services / Check Operations
Required skills
Check operations, transaction processing, exception handling, quality reviews, data analysis, procedural compliance, process documentation, operational judgment, data interpretation
Preferred skills
None stated
Technologies
Check Operations applications, reporting systems
Responsibilities
Conduct objective reviews of completed casework, inspect data to identify issues and trends, collect and interpret data to validate operational processes, support design and documentation of new products, monitor operational processes
Seniority
Mid-level, independent contributor