Merchant Portfolio Analyst - Implementation Specialist
Core
Manage end-to-end implementation of merchant payment processing solutions, ensuring efficient client onboarding and system integration.
Role type
Senior IC implementation specialist (payments)
Builds
Merchant payment processing solutions and client onboarding workflows
Domain
Financial services / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Payments and merchant payment processing experience, project planning, client onboarding, cross-functional collaboration, issue resolution, post-implementation validation, documentation management
Preferred skills
Project management, cross-functional team leadership
Technologies
Microsoft Office suite (Outlook, Word, Excel, PowerPoint, OneNote)
Responsibilities
Oversee implementation of merchant processing solutions from initiation to completion, develop and maintain project plans and timelines, manage multiple client implementations simultaneously, serve as primary point of contact for merchant clients, complete and submit implementation request forms and boarding templates, track and update implementation status, research and resolve technical issues during implementation, perform post-implementation validation
Seniority
Mid-level, hands-on IC