Administrative Services Associate Representative
Core
Organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment to ensure timely delivery of quality and quantity to meet Service Level Agreements.
Role type
Administrative Services Associate Representative
Builds
Claims payment processing and data management for members and providers
Domain
Healthcare administration
Required skills
Claims processing, file management, data classification, electronic transfer, CRM systems (Salesforce), spreadsheet proficiency, word-processing, attention to detail, time management, independent planning, confidentiality handling, document handling
Preferred skills
Additional languages, collaborative teamwork, adaptability to changing environments
Responsibilities
Receiving and documenting claims (electronic and paper), sorting and vetting claims for payment, managing flow between members and providers, processing claims within Turn Around Times, cross-referencing emails for further processing, compiling supporting reports
Seniority
Individual Contributor, entry to mid-level