Intake care representative - Cigna Healthcare
Core
Analyze requests for medical treatments and hospitalizations, verify patient coverage and provider relationships, and issue Guarantees of Payment to hospitals.
Role type
Intake care representative (insurance pre-authorization)
Builds
Guarantees of Payment confirmations for hospital admissions
Domain
Healthcare insurance / International medical claims
Deliverable
client delivery
Required skills
Medical claims processing, International insurance pre-auth, Phone communication, Document translation/interpretation, Database management, Workflow documentation
Preferred skills
Medical/Paramedical/Pharmacy/Nursing background, English (spoken and written)
Responsibilities
Analyze medical treatment requests, Verify patient coverage and provider relationships, Issue Guarantees of Payment, Monitor files administratively, Contact medical providers and insured individuals, Translate medical documents, Maintain internal database of hospitalizations
Seniority
Entry-level (1 year experience required)