Eligibility Representative - Accredo - Remote
Core
Coordinate medication needs and insurance coverage for specialty pharmacy patients with complex medical conditions.
Role type
Eligibility Representative (Customer Service)
Builds
Patient support workflows and insurance authorization processes
Domain
Healthcare / Specialty Pharmacy
Deliverable
client delivery
Required skills
Customer service, problem-solving, medical insurance knowledge, PC/Microsoft Office proficiency, verbal and written communication
Preferred skills
Healthcare experience, medical terminology knowledge
Responsibilities
Answer patient calls regarding medication coverage, deductibles, co-payments, and authorizations; Research benefits coverage with healthcare providers; Document conversation details in computer systems
Seniority
Entry-level, individual contributor
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