Middle Market Client Experience Consultant; Denver, CO - Hybrid - Cigna Healthcare
Core
Partner with Account Executives to drive client retention and growth by optimizing the value of Cigna's health products and services.
Role type
Middle Market Client Experience Consultant
Builds
Client operational, health & wellness, and service solutions
Domain
Health Insurance / Middle Market Account Management
Deliverable
client delivery
Required skills
Account management, product knowledge, administrative operations, Salesforce, Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook)
Preferred skills
Health industry experience, Cigna funding/benefits knowledge, Expert Advisor coordination, Health & Life Insurance licensing
Responsibilities
Support strategic selling approach, develop trusted partner relationships with Account Executives, execute actions addressing client issues, leverage Expert Advisors, ensure clear and timely communications
Seniority
Individual Contributor, Mid-Level