Application Development Senior Manager - HIH - Evernorth
Core
Providing unified leadership and operational governance for UDDS digital platforms, ensuring stability and resilience across a highly interdependent digital ecosystem.
Role type
Senior IC Production Support Manager (Offshore)
Builds
Tier 1 and Tier 2 applications for myCigna, Cigna for HCP, Employers, Brokers, SI, and Interops
Domain
Health Insurance / Digital Platforms
Deliverable
infrastructure
Required skills
incident management, team leadership, offshore coordination, AI/automation implementation, operational standardization
Preferred skills
L2 operations leadership, cross-functional coordination
Technologies
UDDS digital platforms
Responsibilities
Lead high-severity incident management, coordinate Hyderabad-based FTEs and contractors, drive standardization and faster decision-making, advance AI- and automation-led L2 operations
Seniority
Senior, hands-on IC