Police Reports Representative I - Dallas Police (Civil Service)
Core
Entry-level representative handling non-emergency routine calls, writing qualifying police reports over the phone, and processing related documentation to reduce patrol workload.
Role type
Entry-level Police Reports Representative (IC)
Builds
Accurate offense reports and incident documentation for law enforcement operations
Domain
Public Safety / Law Enforcement Administration
Required skills
Data entry, telephone interviewing, offense code assignment, report preparation, alarm system call handling, online reporting system review, crime statistics classification, policy application, crisis caller assistance, typing (45 wpm), AI tool proficiency
Preferred skills
Basic knowledge of crime intervention practices, familiarity with police-agency relationships, knowledge of Dallas area streets and highways, understanding of Texas Penal Code, strong decision-making abilities
Technologies
Dallas Online Reporting System, AI tools for report development, law enforcement data systems
Responsibilities
Receive calls and interview complainants to gather information for offense reports; Enter detailed information into law enforcement systems; Assign offense codes to facilitate accurate filing and crime statistics reporting; Review online reports for accuracy and completeness; Route offense information to appropriate departments; Handle alarm system calls and determine need for police response; Sort and distribute reports to relevant police sections; Perform data entry for uniform crime reporting code numbers.
Seniority
Entry-level, hands-on IC